Privacy policy

 

Effective Date: July 2nd, 2025

This Privacy Policy describes how Backyard Plans by Cottage Country Design ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. What We Collect

When you purchase or contact us, we may collect the following:

  • Name

  • Email address

  • Billing and shipping address

  • Payment method details (handled securely via Shopify)

  • Order history

  • IP address and browser/device information

2. How We Use Your Information

We use your information to:

  • Fulfill and email your order

  • Respond to customer service inquiries

  • Improve our website and services

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your information.
We may share it with:

  • Shopify (to process your transaction)

  • Email delivery services (to send your files)

  • Government/legal authorities, if required by law

4. Security

We take reasonable precautions to protect your information. Payment data is encrypted and processed securely through Shopify and its partners.

5. Your Rights (for Canadian Residents)

You have the right to:

  • Access your personal data

  • Request corrections

  • Withdraw consent for marketing emails

  • Request deletion (subject to legal obligations)

To do so, email us at: info@backyardplans.ca

6. Contact

Questions?
📧 Email: info@backyardplans.ca